Here is a Return Policy page for the sunglasses website:
Return Policy
We're committed to providing our customers with quality products and excellent service. If for any reason you need to return an item, we make the process easy.
Eligible Items for Return
Only unworn, unwashed items in their original packaging are eligible for return within 30 days of delivery for a full refund. Customized and personalized items cannot be returned.
How to Return an Item
To initiate a return, login to your account and select "Returns" from the menu. Pack the item securely and include a copy of the invoice or packing slip. Ship returns to the address provided with your return authorization number clearly written on the package. We are not responsible for items lost or damaged in transit.
Refunds
Refunds will be processed within 5 business days of receipt and inspection of the returned item. The refund will be issued to the original payment method. Return shipping costs are non-refundable.
Exchanges
If you would like to exchange an item for a different size or color, we will deduct a $10 re-stocking fee from the refund. The exchange item will be shipped once we receive and process the return.
Customer Service
Please contact our friendly customer service team if you have any other questions about our return policy or need assistance with a return. We're here to help!
While we aim for 100% customer satisfaction, we understand that occasionally items may need to be returned. Thank you for shopping with us - we hope you love your new sunglasses!